UniFi Office Relocation by Engineers Who Know the Platform

A self-hosted UniFi Network Application is bound to the IP address devices were adopted against. When that IP changes because the controller has moved, every adopted device loses its connection to the controller and enters a disconnected state. Without preparation, this means APs, switches, and the gateway all go unmanaged. IronSights backs up the full controller configuration before the move, migrates the controller to the new location or to a cloud-hosted instance, updates the device inform URL, and re-adopts all hardware so it comes back up with its existing configuration intact. Where a move to UniFi Site Manager makes sense, we manage that transition as part of the same engagement.

If the controller IP changes, yes. Access points that were adopted against the old controller address will not automatically reconnect to a new one. In most cases they can be re-adopted without a factory reset by setting the new inform URL via SSH before the move, or by using DHCP option 43 to point devices to the new controller address at the new site. Where a factory reset is necessary, the controller backup means the SSID, VLAN, and RF settings are already in the config and get pushed back down during adoption. IronSights works through the correct re-adoption sequence for each scenario rather than defaulting to a full wipe.

VLAN and firewall configurations are stored in the controller and migrate with the backup, but they often need to be updated for the new environment. If the new site has a different ISP, the gateway WAN interface configuration changes. If the IP addressing scheme is different, any firewall rules that reference specific subnets will need reviewing. Inter-VLAN routing rules and port forwarding entries may also need updating. IronSights reviews the existing configuration before the move and maps each rule against the new topology so rule gaps and conflicts are found before cutover, not after.

Yes. IronSights conducts a pre-move walkthrough of the new office to design the access point layout before installation. This accounts for wall materials, likely interference sources, workstation density, meeting room count, and the capacity requirements for the number of concurrent devices. Placing APs in the same positions they occupied at the old office almost never gives optimal results at a new floor plan. A proper survey before installation avoids coverage gaps and channel overlap that are much harder to fix once cabling is in.

IronSights works across the UniFi product range relevant to commercial office environments: access points (U6 Pro, U6 Mesh, U7 series), switches (Flex Mini, Pro, and Aggregation series), Dream Machine Pro and Dream Router, Security Gateway (USG), UniFi NVR and Protect cameras, UniFi Talk for VoIP, and both self-hosted UniFi Network Application and UniFi Site Manager. We also handle migrations between the on-premises application and the cloud-hosted console where that suits the client's requirements.